Young man assisting an elderly man in a wheel chair.

Our approach to
in-home care.

A First Name Basis is proudly based in Louisiana. Odds are, we have a local office in your town. Stop by and say hi.

We are a recognized leader in cost-effective in-home care. Our exclusive care management program allows you to mix and match caregiver services to tailor a home-care approach.

4+ Years

Our average caregiver-to-client relationship.

Many of our caregivers have built years-long relationships with clients. As our name suggests, you and your loved one will know our caregiver on A First Name Basis.

Helping caregivers care.

Our caregivers are the most important employees in our company. Building careers for them isn’t just the right thing to do – it leads to better care for our clients, too.

Best-in-class employer.

We offer market-leading compensation, and our caregivers can get paid every day with DailyPay. Our caregivers can rely on daily communication and support from our dedicated Care Managers. Our caregivers are bonded and insured.

Attracting the best.

We attract the very best caregivers because we make them feel valued. We hire only the top 10% of caregiver applicants. All our caregivers pass rigorous tests assessing their capabilities, compassion, and communication skills.

Well-trained & professional.

We evaluate and prepare our caregivers using a 21-point training program, which includes drug testing, background checks, and cross-referencing with state-level Office of Inspector General exclusion lists.

Your dedicated
Care Manager.

Every client is assigned a Care Manager. Your dedicated Care Manager monitors your loved one’s care plan, overseeing caregiver reliability and making home visits on a regular basis. You can contact your Care Manager anytime.

  • Checkmark icon You have a go-to contact at A First Name Basis.
  • Checkmark icon Care Managers are empowered to resolve issues.
Care manager
Nurse assisting elderly woman.

Ready to help, 24/7

Sometimes clients only need occasional help. In other instances, clients require 24/7 care. Either way, A First Name Basis is here to help. We can staff for 24-hour care, and our Support Team can also be reached 24 hours a day if you have a need.

  • Checkmark icon Round-the-clock care or occasional visits.
  • Checkmark icon Your Care Manager can be reached anytime.

Empowering insights.

Real-time caregiver
monitoring.

Our Real-Time Caregiver Monitoring System ensures
that your loved one’s caregiver has arrived promptly for their shift.

Backup caregivers
at the ready.

We have up-to-the-minute staffing visibility. We have a deep bench of caregivers to cover shifts in unforeseen circumstances.

Always on the same page.

Thanks to our secure mobile app, caregivers always have your loved one’s care plan (including medications) at their fingertips.

What our clients are saying.

“I have been with A First Name Basis for a year and Machell and Laronda have made sure that I get the best care!”

Arlene C., Jennings, LA

“I am extremely satisfied with A First Name Basis as my care provider. They have met all my needs, and the staff is friendly and professional.”

Libby B., Monroe, LA

“A First Name Basis is helpful and understanding! My Care Managers in the Ville Platte office are very nice.”

Kathleen F., Basile, LA 

“Monesia has been wonderful and helpful since day one. She is understanding and easy to work with and I love her.”

Georgia W., Gautier, MS

“Our Care Manager is personable, responsive, and goes above and beyond to find the best caregiver for my dad. You can tell those who work for this company take pride in what they do and truly care about the clients.”

Katie Beth A.

Recognized focus.

When you attract the best caregivers and deliver superior in-home care, it gets noticed. Our care is award-winning:

Awards

Our professional in-home care gives you peace of mind. At A First Name Basis, our accreditations include:

Accreditations

Care-focused team.

Area Managers.

Our highly trained Area Managers brings years of experience to the table.

Leadership

We’re locally based. Our focus stays on professional care, here at home.

David Ramos, RN

Head of Nursing

Lisa Quinn

Chief of Staff, Director of Operations

Kelli Warren

Director of Intake

Sarah Tucker

Head of Care Support Team

Thomas Corcoran

Head of Acquisitions

Chris Dragone

VP of Finance

Jake Fackrell

Chief Executive Officer

Arjun Bhima

Chief Operations Officer