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A First Name Basis accepts Medicaid for in-home care at over 10 locations found throughout Louisiana and Mississippi. Please use the below information to call ahead and ensure that your waiver is valid for the locations served.

Louisiana Medicaid Info:

WAIVER PROGRAMS (previously referred to as “Home and Community Based Services)

For more information on Waiver programs, click here for the Office of Aging and Adult Services (OAAS) or click here for the Office for Citizens with Developmental Disabilities (OCDD). This search tool does not contain information about OCDD Waiver programs. If you have additional questions about Waiver programs and services, contact Medicaid toll free at 1-888-342-6207.

LAFAYETTE – Acadiana Area Human Services District (AAHSD)
PH: (337) 262-5610
Parishes Served: Acadia, Evangeline, Iberia, Lafayette, St. Landry, St. Martin, Vermilion

BATON ROUGE – Capital Area Human Services District (CAHSD)
PH: (225) 925-1910  
Parishes Served: Ascension, East Baton Rouge, East Feliciana, Iberville, Pointe Coupee, West Baton Rouge, West Feliciana

ALEXANDRIA – Central Louisiana Human Services District (CLHSD)
PH: (318) 484-2347
Parishes Served: Avoyelles, Catahoula, Concordia, Grant, LaSalle, Rapides, Vernon, Winn 

NORTHSHORE – Florida Parishes Human Services Authority (FPHSA) 
PH: (985) 543-4730
Parishes Served: Livingston, St. Helena, St. Tammany, Tangipahoa, Washington

LAKE CHARLES – Imperial Calcasieu Human Services District (IMCAL)
PH: (337) 475-3100
Parishes Served: Allen, Beauregard, Calcasieu, Cameron, Jefferson Davis 

MONROE – Northeast Delta Human Services Authority (NEDHSA)
PH: (318) 362-3396
Parishes Served: Caldwell, East Carroll, Franklin, Jackson, Lincoln, Madison, Morehouse, Ouachita, Richland, Tensas, Union, West Carroll 

NEW ORLEANS – Jefferson Parish Human Services Authority (JPHSA)
PH: (504) 838-5215
Parishes Served: Jefferson  

NEW ORLEANS – Metropolitan Human Services District (MHSD) 
PH: (504) 568-3130
Parishes Served: Orleans, Plaquemines, St. Bernard

NEW ORLEANS – South Central Human Services Authority (SCLHSA) 
PH: (985) 876-8805
Parishes Served: Assumption, Lafourche, St. Charles, St. James, St. John, St. Mary, Terrebonne

SHREVEPORT – Northwest Louisiana Human Services District (NLHSD) 
PH: (318) 741-7455
Parishes Served: Bienville, Bossier, Caddo, Claiborne, DeSoto, Natchitoches, Red River, Sabine, Webster

Medicaid LONG TERM CARE application can be reached at 877-456-1146 for any of our locations in Louisiana

Mississippi Medicaid Info:

QUESTIONS? For more information about the Elderly and Disabled Waiver, contact:

JACKSON – Mississippi Access to Care Center (MAC Center)
Toll-free: 844-822-4MAC (4622)

Office of Community Based Services, Mississippi Division of Medicaid
Toll-free: 800-421-2408
PH: 601-359-6141

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Client Testimonials

“It is such a benefit to have this type of agency in our area and to know when we refer a patient or recommend this agency to someone, that they will be taken excellent care of.”
- Diane

“A First Name Basis is doing everything that they possibly can for my 94 year old mother so that she can stay in her own home, by providing her with dependable, qualified caregivers.”
- Jane

“We highly recommend this agency to anyone who is seeking compassionate skilled caregivers to supplement their in-home or nursing home care schedules.”
- Courtney

“A First Name Basis has proven to be a very valuable resource with coordinating the application process for the VA Aid & Attendance Program. ”
- Kelly

“They're good at communicating with my son because they have a good relationship with him. They know how to get things done and they listen to him. ”
- Brandon

“They are always on time, and if they have chores to do, they do them promptly. ”
- Carolyn

“There was nobody to get a prescription for my mom, and the caregiver called on her day off and said that she was going to get it!”
- Earline

“Their staff was very dedicated and became like friends to us.”
- Virginia

“I am my mother's primary caregiver, so it has relieved me of the visits that I have to make.”
- Betty

“I asked to make sure that they don't send a new caregiver everyday and they've sent the same ones.”
- James